4th-generation predictive module
It places calls automatically and connects agents only to those that are answered: it saves time, removes pointless tasks and lets agents focus on the customer.
Yunes covers every stage of your business: lead management, smart telephony and workflows in a single, all-inclusive platform.
Screenshot della dashboard di Yunes CRM: campagne, wallboard e statistiche
1600×1200 px · yunes-crm-hero.jpgIt places calls automatically and connects agents only to those that are answered: it saves time, removes pointless tasks and lets agents focus on the customer.
Callbacks handled automatically, with no paper or calendars. The system manages both an agent's personal callbacks and general ones, calling at the right moment so nothing is forgotten.
Lists that are always available and constantly updated. Assign lists to multiple campaigns, move data between campaigns and add fields for better-profiled lists and a richer database.
Yunes is the go-to platform for agent management, telesales, telemarketing and everything around them. Flexible and customisable, it adapts to a wide range of industries.
Screenshot: scheda lead con la barra telefonica dell'operatore durante una chiamata
2100×900 px · yunes-crm-operatore.jpg